App Support

Spectrum Energetics App Support

We’re here to help you get started and keep your sessions running smoothly. Contact us for assistance with the Spectrum PEMF Signal Library, including setup, signal playback, coil connections, and general app questions.

Contact Support

Email spectrum.energetic@gmail.com and include App Support in your subject line.

To help us resolve your question, please include:

• Your phone model and operating-system version.
• The app version you are using.
• The electromagnetic coil, cable, and adapter in your setup.
• A description of the issue and when it occurs.
• Screenshots or error messages, if available.

Please do not include sensitive personal or medical information in your message.

Connection or Playback Issues?

Before contacting us:

1. Confirm that your coil, cable, and adapter are securely connected.
2. Check that your phone’s audio output is routed to the connected coil—not to a Bluetooth device.
3. Confirm that media volume is set according to your coil’s instructions.
4. Close and reopen the app, then try the session again.
5. Check for app and operating-system updates.

For third-party coils, follow the manufacturer’s compatibility, output, and safety instructions. Device-specific issues may require assistance from that manufacturer.

Feedback and Feature Requests

Have an idea for a new feature or an improvement? We welcome your feedback. Email us and include App Feedback in your subject line.

Wellness and Safety Notice

The Spectrum Energetics app is intended for general wellness, education, and personal exploration. It does not provide medical advice and is not intended to diagnose, treat, cure, or prevent disease. Follow the instructions and safety guidance for your connected equipment.